AT&T Inflating Data Usage

Feb 1, 2011 by

In California, a lawsuit was filed by a man, Patrick Hendricks, against AT&T on allegations that AT&T inflates the amount of data a customer uses, according to ComputerWorld.

The complaint alleges AT&T earns a lot of its revenue from overcharging of non-existent data usage.

The lawyers representing Hendricks are appealing for class-action status, so the case would be open to numerous iPhone and iPad customers all across the United States.

Hendricks hired a consultant firm to investigate data usage from AT&T and states that incoming data is overstated usually by seven to ten percent; even up to three hundred percent in rare cases.

The complaint states:

AT&T’s billing system for iPhone and iPad data transactions is like a rigged gas pump that charges for a full gallon when it pumps only nine-tenths of a gallon into your car’s tank.

Hendricks also claims that AT&T charges for non-existent data usage. Apparently, he turned off push and location services,  removed email accounts and used no apps, and was billed for 2.2 MB of data usage.

The lawsuit also states:

This is like a rigged gas pump charging you when you never even pulled your car into the station.

Whether this case receives class-action status, or whether these allegations are true are yet unknown but what’s for sure is that AT&T is dedicated to fight this case to the best of their ability.

Source: ComputerWorld

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